Re: Cant Find Game

by puzzlezaddict
Reply

Original Post

Cant Find Game

★★★ Newbie

Hello!
I bought the Sims 4 game not long ago. Me being new to Origin didn't know you needed the Origin app thing before you download Sims 4. I've been trying to get my Product Code but can't find it in the Order Confirmation email. Please help me.

Message 1 of 4 (402 Views)

Re: Cant Find Game

Community Manager

@0ffical_Kira 

 

Please log in to Origin using the same account that was used to purchase the game. 

 

Once logged in with the correct account, you will be able to download, install and play the game via 'My Game Library'.

 

Thanks.

barry.png
Message 2 of 4 (381 Views)

Re: Cant Find Game

★★★ Newbie

Hello!
I have login using the same account. I have watched some videos and it seems like you need an origin client before you get the game. Is there a way to play the game after downloading it without origin client?

Message 3 of 4 (365 Views)

Re: Cant Find Game

@0ffical_Kira  You can only play or download Sims 4 through the Origin client.  So no, there's no way around it.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (356 Views)