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Cannot purchase anything on Origin - Whoops! An error occured (Really want BF1!)

by ManxHound11
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Original Post

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★ Newbie

@EA_Tom wrote:

Hi,

 

Sir @eixleixs, banned you have been. Contact support you must:

 

http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/


sir @EA_Tom, thats too yoda xD hahahha btw sir tom can i just send you the component of my mail and forward it to the tech support? thanks

 

Hello i had a problem with my account.

 
(not sure if it's banned or suspended)
Suspended Account - Battlefield 1 - eixleixs
 
username: eixleixs ( i use gmail as a log in information)
Detailed info: Here is the image of the problem with my account... i cant connect. Inline images 1
Message 51 of 76 (1,497 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

Community Manager

@Tupe1738

 

(steps out of character)

 

Hi again, sir.

 

Tech support sadly doesn't handle banned accounts, so you have to specifically reach out to the team I've linked. They will get back to you as soon as possible!

 

Cheers,

--Tom

Message 52 of 76 (1,478 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★★ Newbie

Hello I am having the same problem but I am trying to buy skins in titan fall 2

HELP PLZ THE SKINS ARE LIMITED EDITION AND I REALLY WOULD LIKE THEM

Message 53 of 76 (1,397 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Newbie

i have not played on game on this device and im getting the

[ref. #vault-entitlement-failed]

Is this still an issue????

Message 54 of 76 (1,352 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Novice

I have the same issue, I have a Danish bank, Last year I was living in Denmark, but now I'm in Serbia, even though I got to buy BF1 with no trouble. On Sunday wanted to buy the premium pass and after two days I received an email saying that it could not be processed, even though in my bank statement is there.

Message 55 of 76 (1,214 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Novice

I am having this problem as well.  My account was banned but was reinstated back in June.  Any ideas?

Message 56 of 76 (1,153 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Novice
This is happening for me now. Anyone else having this issue?
Message 57 of 76 (962 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Novice
Yep trying to buy NFS payback :/
Message 58 of 76 (931 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Newbie

Yes, me too Zipped lips

Message 59 of 76 (898 Views)

Re: Cannot purchase anything on Origin - Whoops! An error occured (Really want B

★★★★ Newbie

.... JUBIIIII Large smile I solved the problem - well it worked for me. I used the 4G network on my mobilephone, and downloaded it on that (on my mobile) - and there was NO error. Weeeee - hope it will work for you as well :-)

Message 60 of 76 (890 Views)