June 2017
@Straatford87 wrote:Hi,
Sir @eixleixs, banned you have been. Contact support you must:
http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/
sir @Straatford87, thats too yoda xD hahahha btw sir tom can i just send you the component of my mail and forward it to the tech support? thanks
Hello i had a problem with my account.
June 2017
(steps out of character)
Hi again, sir.
Tech support sadly doesn't handle banned accounts, so you have to specifically reach out to the team I've linked. They will get back to you as soon as possible!
Cheers,
July 2017
Hello I am having the same problem but I am trying to buy skins in titan fall 2
HELP PLZ THE SKINS ARE LIMITED EDITION AND I REALLY WOULD LIKE THEM
August 2017
i have not played on game on this device and im getting the
[ref. #vault-entitlement-failed]
Is this still an issue????
September 2017
I have the same issue, I have a Danish bank, Last year I was living in Denmark, but now I'm in Serbia, even though I got to buy BF1 with no trouble. On Sunday wanted to buy the premium pass and after two days I received an email saying that it could not be processed, even though in my bank statement is there.
October 2017
I am having this problem as well. My account was banned but was reinstated back in June. Any ideas?
December 2017
December 2017
December 2017
Yes, me too
December 2017
.... JUBIIIII I solved the problem - well it worked for me. I used the 4G network on my mobilephone, and downloaded it on that (on my mobile) - and there was NO error. Weeeee - hope it will work for you as well :-)