Cannot purchase anything on Origin - Whoops! An error occured (Really want B

[Tupe1738]

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@Straatford87 wrote:

Hi,

Sir @eixleixs, banned you have been. Contact support you must:

http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/

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sir @Straatford87, thats too yoda xD hahahha btw sir tom can i just send you the component of my mail and forward it to the tech support? thanks

Hello i had a problem with my account.

(not sure if it's banned or suspended)

Suspended Account - Battlefield 1 - eixleixs

username: eixleixs ( i use gmail as a log in information)

Email: [edit: email address removed]

Detailed info: Here is the image of the problem with my account... i cant connect. 

[Straatford87]

@Tupe1738

(steps out of character)

Hi again, sir.

Tech support sadly doesn't handle banned accounts, so you have to specifically reach out to the team I've linked. They will get back to you as soon as possible!

Cheers,

[Teren_Ironheart]

Hello I am having the same problem but I am trying to buy skins in titan fall 2

HELP PLZ THE SKINS ARE LIMITED EDITION AND I REALLY WOULD LIKE THEM

[Yaksha300]

i have not played on game on this device and im getting the

[ref. #vault-entitlement-failed]

Is this still an issue????

[Agus_Agent47]

I have the same issue, I have a Danish bank, Last year I was living in Denmark, but now I'm in Serbia, even though I got to buy BF1 with no trouble. On Sunday wanted to buy the premium pass and after two days I received an email saying that it could not be processed, even though in my bank statement is there.

[marlboro51]

I am having this problem as well.  My account was banned but was reinstated back in June.  Any ideas?

[helderheid]

This is happening for me now. Anyone else having this issue?

[deddet]

Yep trying to buy NFS payback :/

[GunBritt22]

Yes, me too

[GunBritt22]

.... JUBIIIII I solved the problem - well it worked for me. I used the 4G network on my mobilephone, and downloaded it on that (on my mobile) - and there was NO error. Weeeee - hope it will work for you as well :-)