Cannot purchase anything on Origin - Whoops! An error occured (Really want B

[Straatford87]

@Nightmareelf31 @ManxHound11 @UnstringedPuppet @Interoceptive @TheSuperWolf100

A new Origin update went out last Monday - make sure that you have this version. If you were unable to update for any reason then clear your Origin cache and run Origin as administrator.

[ManxHound11]

@Straatford87

Hi Tom

I can confirm it is now working for us, thank you for helping out with this.

Much appreciated,

Luke

[Straatford87]

@ManxHound11

Great to hear!

Thanks for coming back and letting me know

[Grande_Inhame]

I'm from Brazil and I'm having the exact same problem as described here. Tried everything suggested in this thread, but no luck so far.

[xAvenger2011]

I am having the same problem.  I have used the same credit card now for a few years.  I signed up to try the Origin Access, played some Battlefield 4 single player only, and for some reason I cannot fathom was banned from Battlefield 4.  Now the trial is over and when I went to "update my payment information," which has not changed, I receive this error.  If I am going to pay for Origin Access, I do not want all sorts of errors.  I received a callback on February 25, 2017 from a game advisor, and then was referred to another department for the inexplicable ban.  What gives?  Is this the experience I should expect for offering to pay for Origin Access?

[EA_Barry]

@xAvenger2011

Check the following link for info on how to address your ban:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

[xAvenger2011]

Hello:

I followed those procedures, and am now awaiting a response.

[EA_Barry]

@xAvenger2011

Okay good, hopefully it goes your way.

[xAvenger2011]

Hello:

Same here.  I cannot understand how it occurred.  I play in my law office after hours, so the network is secure.  Also only played single player.  I don't and never have used cheats.

[Straatford87]

@xAvenger2011

I've noticed that your case has already been escalated to our Terms of Service team. They should be in contact with you shortly.