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Cannot install Origin

by Filipex_37
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Original Post

Cannot install Origin

★★★★ Novice

I previously had Origin on my PC but ended up uninstalling. I then installed it in order to play BF1.... However, after it downloaded i couldn't open Origin. I therefore uninstalled it but now cannot install it.

 

Please help

Thanks in advance.

Message 1 of 12 (329 Views)

Re: Cannot install Origin

Community Manager

Hey @Filipex_37

 

Could you tell us what exactly is happening when you're trying to install Origin? Nothing happens? Any error message pops out?

 

Thanks in advance!

/Ataashi

Message 2 of 12 (286 Views)

Re: Cannot install Origin

★★★★ Novice

Nothing happens.... no error messages nothing.

I have tried using cc cleaner reseting hosts fixing registry files.... nothing helps.

Message 3 of 12 (277 Views)

Re: Cannot install Origin

[ Edited ]
★★★★ Novice

The origin process appears in the task manager for a few seconds then dissappears. As this happens, there is the blue loading circle next to the cursor that spins... all that happens 

 

NOTE: I can install older versions of origin but i cannot update them... or even open after installation

Message 4 of 12 (270 Views)

Re: Cannot install Origin

Community Manager

Thanks for the additional information @Filipex_37

 

Could you post your DxDiag report as well?

 

Cheers!

/Ataashi

Message 5 of 12 (265 Views)

Re: Cannot install Origin

★★★★ Novice

How do i attach the file?

Message 6 of 12 (253 Views)

Re: Cannot install Origin

@Filipex_37

 

In the "Reply" window with the "Choose File" button.

Reply-2.jpg

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 7 of 12 (235 Views)

Re: Cannot install Origin

★★★★ Novice

I dont have that box

Message 8 of 12 (229 Views)

Re: Cannot install Origin

[ Edited ]

@Filipex_37

 

The box or the "Choose file" button?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 9 of 12 (227 Views)

Re: Cannot install Origin

★★★★ Novice
I dont have the choose file
Message 10 of 12 (218 Views)