I am unable to purchase any games from Origin whether it is on the PC app or on the website itself. I have tried 2 different payment methods and it is not working either way. My email has been confirmed, password and account info all up to date, etc. I am going to miss out on the sale price of Battlefield 4 because of this, which is pretty sad. Any suggestions on what I need to do?
Me too, I've tried it for almost 3 hours and can't buy anything. really disappointing.
And sale already ended at 1.30 AM (GMT+7) ~ 12 minutes ago.
January 2019 - last edited January 2019
Yep, same error in Italy, now I've lost this sale thanks to this horrendous store-client...if someone at EA is watching this forum please update Origin with a store like...Steam
Me too from Singapore. I couldn't buy even though there was still 1 to 2 hours left to the sale. The page kept on loading for me whe I tried to access through the sale Webpage. The filters for me to select and look through only sims 4 products kept jamming, so I could not even click on any product at all either to even interact with the buy it now button.
Well, at least we've got this:
"We are currently investigating some issues with Origin purchases. Please stay tuned for updates."^1
and in reply to another user's plea ("Its already working but the price is normal again, please extend the sale!!")
"Hopefully it gets extended. Unfortunately I don't have any details on that -Brad"^2
On the other hand,
"The Origin purchase issues are fixed. Thanks for sticking with us!"^3
with no further comment..
Hi all, Same issues but i found a work around.
Go on your mobile/cell phone, using mobile data. origin website, sign in, purchase. log into origin client on pc, game is there and happy.