Can't play BFV online using DX12

by buddsss
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Original Post

Re: Can't play BFV online using DX12

★★★★ Novice
I've made 3 or 4 cases now. I'm bumping this until I get some actual help.
Message 11 of 15 (463 Views)

Re: Can't play BFV online using DX12

Community Manager

Hey @buddsss we raised this with the studio, are you playing the game through Origin Access by any chance?

 

If so they are aware of some issues with DirectX 12 and Origin Access and are working on a fix.


Darko

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Message 12 of 15 (442 Views)

Re: Can't play BFV online using DX12

★★★★ Novice

@EA_Darko yes, i am.

Message 13 of 15 (431 Views)

Re: Can't play BFV online using DX12

Community Manager

Hey @buddsss the studio are currently investigating the issue and working on a fix. It seems to be affecting a small number of users.

 

It would be great if you could share a DxDiag with us while the team works on fixing the issue: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

Darko

 

Darko.png
Message 14 of 15 (419 Views)

Re: Can't play BFV online using DX12

★★★ Newbie

i confirm that bfV wont load in dx12, my grafic card is r9 380 and i can play normaly with dx11, when change to dx12 and restart the game it stuck on black screen with the V simbol soaling at top right

Message 15 of 15 (239 Views)