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Can't install Origin, internet connection required

by JJayIsIlluminati
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Original Post

Can't install Origin, internet connection required

★★★★ Novice

So yeah... My ssd went down, bought new one, installed everything again, but Origin bcs I can't. Every single time it says Could not connect to Internet. Enabled every port, turn off firewall, reinstalled etc etc, nothing helps. Any ideas, what's the issue?

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Re: Can't install Origin, internet connection required

★★★★★ Expert

Hi @JJayIsIlluminati

 

Make sure Time/Date is correctly set in your machine.

 

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

 

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

 

Clear hosts file http://support.microsoft.com/kb/972034  (please do this step again)

 

Restart your machine.

 

NOTE if your issue persists try to reset (not restart) your modem, resetting your modem can fix gaming troubles,  "can't get on the Internet" problems, port issues, wireless issues and device conflicts.


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
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