Re: Can't downoad game and have celebration pack

by EA_Darko
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Original Post

Can't downoad game and have celebration pack

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.70.1020
What expansions, game packs, and stuff packs do you have installed? Vampires Realm of magic City living
Steps: How can we find the bug ourselves? Just fix it please
What happens when the bug occurs? Oups.. something went wrong. try again later
What do you expect to see? Problem Fix and Fast
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I am not able to buy any game (expansion, game packs, or stuff pack)

I can't download the free Holiday Celebration Pack

Oupps .. something went wrong. Check Back again 

 

How can we contact the compagny directly. 

Not here in a comuninuty

Message 1 of 2 (412 Views)

Re: Can't downoad game and have celebration pack

Community Manager

Hey @Gsam23 you can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (328 Views)