August 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.70.1020
What expansions, game packs, and stuff packs do you have installed? Vampires Realm of magic City living
Steps: How can we find the bug ourselves? Just fix it please
What happens when the bug occurs? Oups.. something went wrong. try again later
What do you expect to see? Problem Fix and Fast
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I am not able to buy any game (expansion, game packs, or stuff pack)
I can't download the free Holiday Celebration Pack
Oupps .. something went wrong. Check Back again
How can we contact the compagny directly.
Not here in a comuninuty
August 2020
Hey @Gsam23 you can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko