Can't delete expired Origin Access game [ Edited ]

[Darknet]

I own the Sims 4 game, and during the Origin Access membership period I added the Sims 4 Deluxe edition. Now it shows a greyed out entry for Sims 4 deluxe alongside the original Sims 4.

After right-clicking on the entry, and choosing the remove from library option, neither the "remove this content", nor the "remove all expired games" options remove the entry from the library, either in the Origin Windows client, or in the game library on the web.

[EA_Darko · Accepted solution]

Hey @Darknet the best thing to do is right-click on the game tile and select Hide. 

This should filter your games so that the Deluxe Edition is no longer shown.

Darko

[EA_Darko · Accepted solution]

Hey @Darknet the best thing to do is right-click on the game tile and select Hide. 

This should filter your games so that the Deluxe Edition is no longer shown.

Darko

[johnny1xx1]

I strongly suggest EA fixes this issue soon. I contacted support 5 times all agent giving me a different reason to why this is happening.

I am so frustrated with your support. Fix minor issues like these I am sure it doesn't require time.

I myself am a big fan of EA games we expect your store and games to run smoothly.

Jonathan Pimento 

Johnny1XX1

[spysmily]

I would second this. SimCity and Star Wars BattleFront are stuck in my library. All other expired games removed fine.

[EA_Darko]

Hey all, I will pass your feedback on to the team.

Darko

[spysmily]

A tech support person fixed my issue. Thanks!

[EA_Darko]

That's great to hear @spysmily.

Darko

[USAxGMF]

there has to be a better solution then tech support right?

anyone figure this out yet?

[EA_Darko]

Hey @USAxGMF when uninstalling through Origin you should now see the option to remove the EA Play title from your My Game Library.

Darko 

[boohooforyou]

@EA_Darko this doesnt remove the data from your pc