Re: Can't contact to EA Help

by Moskolonel
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Original Post

Can't contact to EA Help

Hello!

 

Someone can help me with that? When I trying contact to EA Help I have that message:

 

'' We got your information about case. We see what could be irregular activity, and we want to talk to you on the phone. ''

 

 

I have it every time. Someone can help please? I want contact with chat.

Message 1 of 21 (475 Views)

Re: Can't contact to EA Help

★★★★★ Expert

Hi @Ricarde_Official 

 

Where you from?

 

You do contact EA Assistance from your country by phone.

 

https://help.ea.com/en/contact-us/

 

 

You can choose your country on the top right of the page.

 

Good luck!

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 21 (466 Views)

Re: Can't contact to EA Help

@Moskolonel But I want contact to EA in other country by chat.
Message 3 of 21 (459 Views)

Re: Can't contact to EA Help

★★★★★ Expert

@Ricarde_Official 

 

In which country do you want to contact EA?

Message 4 of 21 (457 Views)

Re: Can't contact to EA Help

@Moskolonel USA or Turkey. It doesen't work now for me.
Message 5 of 21 (447 Views)

Re: Can't contact to EA Help

★★★★★ Expert

@Ricarde_Official 

 

Here the USA ea assistance link:

https://help.ea.com/en/

 

Here the Turkey EA assistance link:

https://help.ea.com/tr/

 

I warn you that there is a lot of waiting right now and they are working on it.

Message 6 of 21 (442 Views)

Re: Can't contact to EA Help

@Moskolonel It didin't work. I can only contact with email and I have that message.
Message 7 of 21 (437 Views)

Re: Can't contact to EA Help

★★★★★ Expert

@Ricarde_Official 

 

There may be worries today, try tomorrow and if the problem persists keep us informed.

Message 8 of 21 (423 Views)

Re: Can't contact to EA Help

@Moskolonel I still have that problem.
Message 9 of 21 (366 Views)

Re: Can't contact to EA Help

★★★★★ Expert

@Ricarde_Official 

 

Have you try to created an other Origin account to contact them?

Message 10 of 21 (346 Views)