Can't connect to friend list chat

[Anacolada]

I have been having issues with showing friends in Origin app for at least 3 months now. All I get is "We can't connect you to your friends list or chat right now. Hang tight, we'll get you chatting with friends as soon as possible.". This message has been there for a long time. What's the issue?

[EA_Darko · Accepted solution]

Hey @Anacolada, if you continue to see this issue then can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko

[EA_Darko · Accepted solution]

Hey @Anacolada, if you continue to see this issue then can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko

[SaladBreaker00]

Tried then none of it works. The text: "We can't connect you to your friends list or chat right now. Hang tight, we'll get you chatting with friends as soon as possible." sill appears and the error is persistent. This is very frustrating, just got a game and I can not play with my friends any ETA on a fix?

[Senreiko]

Yea. Have the same problem. There was no problem yesterday

[DrLegalise]

Same problem((( And all of my friends got it

[sezpedes]

@Anacolada Same here, have tried clearing my cache on origin, reinstalling and flushing dns with no luck :-(
I can play sims 4 but can't access the galary/origin friends list.

[Sims4Fan1983]

Same with me, it's so frustrating.😠😡

[drip321]

@Anacolada i just got that and had to restart origin and the game i was playing 5 times and it sorted itself out has worked for others i played with as a fix the game i was playing was apex

[Sparks-iow]

I have also lost my friends on Origin Battlefield 5 on PC for the past few days. I had noticed that I had only one unknown friend with weird name in the list which I unfriended and blocked. I wonder if this was a hack?