Re: Can't connect to Origin services

by Kyovrice
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Original Post

Can't connect to Origin services

[ Edited ]
★ Novice

Hello!

 

So excited to see that Sims 4 is for free although when I tried downloading the OriginThinSetup, Origin pops up with 

 

"Could not connect to Origin services
You need to be connected to the internet to get the latest version of Origin. Please check your connection and try again.
Help can be found here:
help.ea.com/origin
Error codes
14:-1"

 

Im not sure as to why? I am connected to the internet so IM very confused. 

 

Hope to hear from you as soon as possible and thank you !

Message 1 of 9 (5,373 Views)

Re: Can't connect to Origin services

Hero

Hi @Kyovrice 

 

moving your post to the Origin forum as it looks like an issue with Origin itself.

 

Hopefully someone here can assist you better.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 9 (5,366 Views)

Re: Can't connect to Origin services

Community Manager

Sorry to hear that you are having issues @Kyovrice.

 

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

Let me know how you get on.


Darko

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Message 3 of 9 (5,326 Views)
Highlighted

Re: Can't connect to Origin services

★ Novice

Thank you for helping me out!

 

SO I managed to download it but now Im facing another problem!

 

I receive a 

 

"LOGIN ERROR

You must be online when logging in for the first time."

 

when launching Origin from the Origin website... 

 

Not so sure what to do next

 

Again thank you for responding!

Message 4 of 9 (5,302 Views)

Re: Can't connect to Origin services

★★★ Newbie

I'm having this error and I don't know how to do any of that stuff to fix it? why isn't it just installing...

Message 5 of 9 (4,918 Views)

Re: Can't connect to Origin services

★★★ Newbie

Thanks dude the hosts replacing file actually helped me.

 

Message 6 of 9 (4,744 Views)

Re: Can't connect to Origin services

Community Manager

Great to hear that you got it sorted @henterpriser?

 

Darko 

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Message 7 of 9 (4,719 Views)

Re: Can't connect to Origin services

Community Manager

Hey @Spootkitten and @Kyovrice are you still having issues?

 

Darko 

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Message 8 of 9 (4,718 Views)

Re: Can't connect to Origin services

★★★ Apprentice

Hi - I am now having this problem. I have tried all of the steps suggested so far.

Message 9 of 9 (3,351 Views)