Can't connect to Origin services
by KyovriceOriginal Post
- last edited by
crinrict
Hello!
So excited to see that Sims 4 is for free although when I tried downloading the OriginThinSetup, Origin pops up with
"Could not connect to Origin services
You need to be connected to the internet to get the latest version of Origin. Please check your connection and try again.
Help can be found here:
help.ea.com/origin
Error codes
14:-1"
Im not sure as to why? I am connected to the internet so IM very confused.
Hope to hear from you as soon as possible and thank you !
Hi @Kyovrice
moving your post to the Origin forum as it looks like an issue with Origin itself.
Hopefully someone here can assist you better.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
Sorry to hear that you are having issues @Kyovrice.
Best thing to do when this occurs takes a couple of minutes to go through the following steps:
- Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
- Make sure Time/Date is correctly set on the PC
- Make sure Origin is authorized by your anti-virus and firewall
- Reset Internet Explorer Settings
- Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
- Clear Origin Cache Data
- Reset the Windows Host File
- Reboot your computer. Now right-click Origin and select Run as administrator
- If still unresolved, please do a clean boot
Let me know how you get on.
Darko
