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Can't change my email....

by 4shadowkid
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Original Post

Can't change my email....

★★★★ Newbie

Basically, i haven't used an EA account on pc in a long time (I usually play EA games on my PS4), so when I had to change my email address (the domain was getting deleted)(about 2 years ago), I didn't really think of changing my email address on my EA account; now that I reopened origin for the first time in 2 years I realized that my account is using my old email, and there's no way of changing it because in order to change my email address I need to verify my identity (an email with a code gets send to the email), yet I don't have access to it anymore, so I don't know what to do… thank you for the help.

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Re: Can't change my email....

Community Manager

@4shadowkid 

 

You're not the first person this has happened to, but don't worry, we have an account recovery process for our customers for situations just like this.

Click here for assistance in updating the email address on your EA account

/Blueberry

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