September 2019
I bought the game Sims4 a year ago and installed it on my PC (I made an accont and insert the Serial code).
A month ago I tried to open the game but a message appeared and asked me to active the game with Serial code. I inserted the code but receive a message that This code has already been redeemed
What to do to play the game and solve that problem?
Solved! Go to Solution.
September 2019
Hey @didiva2608 the activation code is generally different to the one you redeem to your account. You can get the activation code by opening your My Game Library and right-clicking on the game tile. From here you can select properties and in the window that opens you can find the code that you need to copy and paste in when requested.
Darko
September 2019
Seriously! I bought the game 5 years ago and now it won't show up i my game library even though I have a ton of expansion packs it says I purchased.
September 2019
Hey @didiva2608 the activation code is generally different to the one you redeem to your account. You can get the activation code by opening your My Game Library and right-clicking on the game tile. From here you can select properties and in the window that opens you can find the code that you need to copy and paste in when requested.
Darko
September 2019
That's an odd one @DesireeMonisa,
Can you check your My Game Library and ensure that you have not filtered your games. It could simply be the case that you have accidentally hidden The Sims 4.
It's also worth clearing the Origin Cache when you see any issues like this.
You can clear the Origin Cache by following the steps below:
Darko
September 2019