Can't Buy Founders Pack [Apex Legends]

by NienOClock
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Can't Buy Founders Pack [Apex Legends]

★★★ Apprentice

I'm trying to buy the founders pack, but when I try to buy it it throws me a "Sign in is currently unavailable"

It happens when I try to hit the log in button on the page as well.

I see season 1 adverts on the page so I know the page is up to date. Any idea why this could be happening?

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Accepted Solution

Re: Can't Buy Founders Pack [Apex Legends]

Community Manager

If you are on the Xbox and seeing issues with purchases @MuntedHitman then the best thing to do is take a look at Microsoft's help articles: https://support.xbox.com/en-US/browse/billing

 

If the issue continues you will need to speak with Xbox support.


Darko

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Re: Can't Buy Founders Pack [Apex Legends]

Community Manager

Sorry to hear that you are having issues @NienOClock.


Can I ask are you still having an issue with the error message or is it working for you now?


Darko

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Message 2 of 4 (584 Views)

Re: Can't Buy Founders Pack [Apex Legends]

★ Apprentice

I can't purchase it either, I keep getting a "something happened on our end.  Waiting a bit might help." Message in the Xbox store.  Yet I was able to purchase something unrelated to Apex Legends....

Message 3 of 4 (556 Views)

Re: Can't Buy Founders Pack [Apex Legends]

Community Manager

If you are on the Xbox and seeing issues with purchases @MuntedHitman then the best thing to do is take a look at Microsoft's help articles: https://support.xbox.com/en-US/browse/billing

 

If the issue continues you will need to speak with Xbox support.


Darko

Darko.png
Message 4 of 4 (534 Views)