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Can i edit my personal info with security question?

by Thaqif2769
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Can i edit my personal info with security question?

★★★ Novice

I want to change my email for this account, but i forgot my email password (so i can't get a code). I already try recover my email password but it failed...

 

Can i edit my personal info (like ID, email or something) with security question? I don't have access on my email but i remember my security question...

 

I want to change my nickname and change my email at the same time.

*sorry my bad english

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Re: Can i edit my personal info with security question?

Community Manager

Hey @Thaqif2769 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/


Darko

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Re: Can i edit my personal info with security question?

★★★ Novice

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Message 2 of 3 (69 Views)

Re: Can i edit my personal info with security question?

Community Manager

Hey @Thaqif2769 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/


Darko

Message 3 of 3 (29 Views)
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