January 2023
Hello, i recently bought Battlefield 2042 on steam and tried to play it, but when i open origin i see that the game picture is greyed out (view attachements). When i click on the game in origin, it tells me buy now, although i already own it on steam and have my accounts linked together. When i launch the game from steam, ea app opens and i don't see Battlefield 2042 in my collection. If i open Origin i can see it greyed out, meaning in both apps it is showing that i did not buy it/activated it on my ea account, but i already bought it from steam. This seems like a problem from ea's end. Can a community manager help me please?
Solved! Go to Solution.
January 2023
I contacted ea support through live chat and they solved my problem, thank you for your time.
January 2023
Hi @SpicySniper12 can you confirm that your Steam and EA accounts should be linked and that you are signed into both clients with the linked accounts versus any others you might have?
If so can you try closing out of all clients, then just launch Steam and attempt to run Battlefield 2042?
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January 2023
I contacted ea support through live chat and they solved my problem, thank you for your time.
January 2023
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
January 2023
How did you contact ea live chat, i have same problem about fifa 23.
January 2023
yeah good luck trying too , ive tryd for like 2 hours the chat doesnt connect
January 2023
@Ertuuuuuuuu You can use the link below!
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.