Re: Blank origin icon. Help!

by IrisLlama
Reply

Original Post

Blank origin icon. Help!

★ Novice

The icon looks like a text document but its completely blank. All I did was cancel an update, it wouldn't close so I had to use task manager. (That's probably why it's broken...) I haven't clicked on it yet, so I don't know what happens if I do.

Someone please help. I want to play the sims 4.

Message 1 of 3 (687 Views)

Re: Blank origin icon. Help!

Community Manager (retired)

Hey @IrisLlama

 

Could you try to reinstall Origin application on your PC? You can download the newest version from this website.

 

Don't worry, you'll only reinstall Origin, not The Sims 4 Wink You will also not lose any game progress, but if you want to be 100% sure, you can use this article to back-up your saves.

 

Thanks!

/Ataashi

Message 2 of 3 (667 Views)

Re: Blank origin icon. Help!

★ Novice

Thanks! It worked!

Message 3 of 3 (654 Views)