April 2020
I have been banned for "cheating" and i cant log into my Origin account at all.
I have owned my account for over a year, i have never cheated and i own
1.) StarWars Battlefront II -$60usd
2.)Bettlefield 1 - $40usd
3.) Apex legends have spent -$45usd
and they banned me for no absolute reason on april-2-2020
i have filed cases under Origin>ManageMyAccount>Banned/SuspendedAccount
and whenever i get a reply all it says is that i was cheating "think it was suspended on accident? file a case here"
and every time i file a case I GET THE SAME EXACT EMAIL from a different person at EA Help... it is now
April 14th and i cant log in or access any of my games NOT EVEN OFFLINE this is so annoying and there is no
other way of getting in contact and the most frustrating part is there is no details on what the "cheating" was
i want my money back at least cause how are you just going to ban me from an account where i have spent well over $100 dollars
thats at least 10 work hours youre stealing from me cause i get paid at 9.50/hr + tips. im so frustrated with this Customer Service
and honestly if this doesn't get fixed i will never again be purchasing anything if EA is involved in the process.
Its so ludicrous that i've been banned. i hardly even remember how to start an HTML document and apparently im cheating, my stats are so low and if anything im a just above avarage player in APEX which is where my apparent "cheating" ocuured.
Solved! Go to Solution.
April 2020
Hello, @Get_Klappped.
I took a look at your account. This is something a live support advisor will be able to help with. Please open a case here: https://help.ea.com/en/contact-us/new/. They will read the notes on your account and assist with this. Thanks!
April 2020
Hello, @Get_Klappped.
I took a look at your account. This is something a live support advisor will be able to help with. Please open a case here: https://help.ea.com/en/contact-us/new/. They will read the notes on your account and assist with this. Thanks!
April 2020
There are no Live advisors they keep making me fill out a case and then they reply saying the same thing and that i need to file a case its a loop
April 2020
May 2020
Did u get ur account back now? Cuz me iam waiting i have the same problem dude
:'(
May 2020
May 2020 - last edited May 2020
Ea Alijo Read this fully please
EA Aljo Plz save me Plz Ea is ignoring me plz help me u are my last hope to get my account back cuz u are not ignoring Me Can u help me plz!! I am disabled for no reason i cant do anything and i waited almost 5 days and they dident reply anything plz plz help me U are my last hope
I hope iwill get my account back Thank u for support ) Plz i want my account back ID:XxFflash__BackXx
Problem: Banned/Desabled Account for no reason
Iswear that i dident Use any hacks in my life !! My EA account dident touch any kind of hacks or cheats
May 2020
And i Already used this article No one has replied to me or sent an letter
May 2020
May 2020 - last edited May 2020
@Get_KlapppedxD i just got a hierloom in apex legends for free they disabled my origin account is this is my cause of ban?
I ALMOST SPENT 400$ in apex legends