Banned account

[Bolongo_392]

Hi... I tried logging in my account and I got a message that my account was permanently banned.. Please this is my ID 149541441

[EA_Darko · Accepted solution]

Hey @Bolongo_392 due to the nature of your issue it is not possible for us to offer support on AHQ, you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[MichaelDK]

we can not help you with.
account problems on the forums

here you can get all the info about. Hacked, Account, banned,
https://help.ea.com/en-us/help/account/electronic-arts-account-suspension-policy/
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

if you need help from support.
https://help.ea.com/en/

or if you are on Twitter.
https://twitter.com/EAHelp.

or if you are on Facebook.
https://www.facebook.com/EAHelpHub

[EA_Darko · Accepted solution]

Hey @Bolongo_392 due to the nature of your issue it is not possible for us to offer support on AHQ, you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko