Re: Banned Account

by DepaX3
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Original Post

Accepted Solution

Banned Account

★★★ Newbie

I got banned today for having an inappropriate name. I did not make this name so someone must have been on my account. I was wondering if you could cut my 7 day ban short because I did not do this on my account. Thanks.

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Accepted Solution

Re: Banned Account

★ Guide
@GirthyShlong The standard answer.

I think this is something you have to discuss with someone of the TOS Team.

The process to contact the ToS Team can be found here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

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Message 2 of 2 (256 Views)

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Re: Banned Account

★ Guide
@GirthyShlong The standard answer.

I think this is something you have to discuss with someone of the TOS Team.

The process to contact the ToS Team can be found here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.
Message 2 of 2 (257 Views)