BF5 crash after launch

by MjLeeHigh
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BF5 crash after launch

[ Edited ]
★★★ Newbie

After the update ion the 04/04/19.  I can no longer launch the game.

It just crashes and goes right back to the desktop. I have checked drivers, AV and anything I could think of. All other games works just fine.

Bummer..

 

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Accepted Solution

Re: BF5 crash after launch

Community Manager

That's not good to hear @MjLeeHigh.


Can I ask if you have repaired the game? If not would you mind trying that to see if it helps? To repair the game you need to open My Game Library and from there locate BFV and right click on the game icon. In the drop down hit Repair and Origin will take a few minutes to check that all your files are good and nothing is missing or corrupted. If it finds anything then it will replace it.

Darko

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Re: BF5 crash after launch

Community Manager

That's not good to hear @MjLeeHigh.


Can I ask if you have repaired the game? If not would you mind trying that to see if it helps? To repair the game you need to open My Game Library and from there locate BFV and right click on the game icon. In the drop down hit Repair and Origin will take a few minutes to check that all your files are good and nothing is missing or corrupted. If it finds anything then it will replace it.

Darko

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Message 2 of 14 (3,813 Views)

Re: BF5 crash after launch

★★★ Novice

I have the exact same problem, it crashes when loading (picture with woman with pistol) and drops to desktop, done repair, no luck this was efter the update I isntalled just now, cant remember when I last playes but 20 hours + without problem.

 

Message 3 of 14 (3,732 Views)

Re: BF5 crash after launch

Community Manager

Sorry to hear that you are having issues @Unpoor.


Can you grab us a DxDiag so that we can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

The more info we have the better I can help.


Darko

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Message 4 of 14 (3,705 Views)

Re: BF5 crash after launch

★★ Novice
@EA_Darko Thx. U solved my bf5 crash on startup !
Message 5 of 14 (3,686 Views)

Re: BF5 crash after launch

★ Novice

I have the same problem... I have repaired the game... reinstalled and still crashes while loading. How can I solve this?

Message 6 of 14 (3,665 Views)

Re: BF5 crash after launch

Community Manager

Sorry to hear that you are having issues @DrTruffles_Games. Can you try disabling your anti-virus and firewall to see if it allows the game to launch? 

 

Let me know how you get on.


Darko

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Message 7 of 14 (3,660 Views)

Re: BF5 crash after launch

Community Manager

Great to hear that @djibe89.

 

Enjoy your game.

 

Darko

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Message 8 of 14 (3,659 Views)

Re: BF5 crash after launch

★ Novice

It worked... Thank you!

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Re: BF5 crash after launch

Community Manager

That's great news @DrTruffles_Games.


Enjoy your gaming and have a good weekend.

 

Darko

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