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Apex update not working

by birdgang7995
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Apex update not working

★★ Newbie

I was trying to update Apex legends and it got 53.29 MB out 101.26 MB when it stopped. Now it just says resuming with a load bar but never has started downloading again. I've tried to stop the update but it won't let me and I've also tried stopping Origins and booting it back up but that didn't work ether. Does anyone know what i can do to get the game updated?

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Accepted Solution

Re: Apex update not working

Community Manager

If the update is stuck @birdgang7995  then you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

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Re: Apex update not working

★★★ Newbie
@birdgang7995 You'll have to uninstall the game and Origin launcher.
Message 2 of 3 (63 Views)

Re: Apex update not working

Community Manager

If the update is stuck @birdgang7995  then you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Message 3 of 3 (41 Views)