[Apex] Origin Installation Issues

by Straatford87
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Original Post

Re: I can't to install bought games at origin client! DirectX error!

★★★ Newbie

i have the same error on Windows 8.1 and its only with a few games like Bejewled and PVZ to name a couple

 

Message 20 of 174 (6,744 Views)

Re: I can't to install bought games at origin client! DirectX error!

Community Manager

@josephwellman wrote:

i have the same error on Windows 8.1 and its only with a few games like Bejewled and PVZ to name a couple

 


@josephwellman What happens when you try the steps outlined by Kristi on page 1?

Message 21 of 174 (4,491 Views)

Re: I can't to install bought games at origin client! DirectX error!

★★ Novice

I am on windows 7 and i have tried all the steps and i still get the error The game ran fine as i have 22 hours play time. then when i tried to start the game i got an error so i reinstalled it and that when the error started.

Message 22 of 174 (4,346 Views)

Re: I can't to install bought games at origin client! DirectX error!

★★★ Newbie

I'm getting exactly the same 'DirectX Setup error: An internal error occurred' err but with PVZ GW2 which I just forked out £50 to get it for my son. Downloaded SW BF2 no problem.

 

Anybode got any ideas?

 

 

Message 23 of 174 (4,265 Views)

Re: I can't to install bought games at origin client! DirectX error!

★★★ Newbie

Can you please explain what you did exactly?

Message 24 of 174 (4,264 Views)

Re: "DirectX Setup Error: An internal error occurred".

★★★ Newbie

Years on, had same problem found this thread but basically this fixed it for me : https://www.youtube.com/watch?v=xRfCNk-DsWg so anyone else who also finds this thread, here you are hopefully this fixes yours too!

Message 25 of 174 (37,058 Views)

Re: "DirectX Setup Error: An internal error occurred".

★ Apprentice

THX ! Work indeed as it show on video !

Basically some games by default want to install an older version of DirectX (in my case game NOX want to install Dx9.0 - not possible since i already have Dx11)

The solution is very well explain in the video !

THX!

 

P.S. Origin should think about that and fix this problem with game that want to install older DirectX version ...

Message 26 of 174 (36,538 Views)

Re: "DirectX Setup Error: An internal error occurred".

Community Manager

@TheShadowRO Thanks a lot for letting us know what worked for you, much appreciated.

 

Cheers,

Nils

Message 27 of 174 (8,786 Views)

Re: "DirectX Setup Error: An internal error occurred".

★ Apprentice

Same problem with Medal of Honor : Pacific assault : DirectX internal error 

FIX - is the same :

1. enter to game install directory

2. go to _installer\directx\redist

3. select all files except: dsetup.dll , dsetup32.dll and dxsetup.exe - keep those 3 files and delete the rest of them.

Now click on the game and choose again install

Will work fine Standard smile

Message 28 of 174 (8,758 Views)

Re: "DirectX Setup Error: An internal error occurred".

Community Manager

@TheShadowRO Thanks for letting us know what worked for you, much appreciated!

 

Cheers,

Nils

Message 29 of 174 (8,754 Views)