[Apex] Origin Installation Issues

by Straatford87
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[Apex] Origin Installation Issues

EA DICE Team

MEGATHREAD for [Apex] Origin Installation Issues


 

Message 147 of 174 (16,455 Views)

"DirectX Setup Error: An internal error occurred".

★★★ Newbie

"DirectX Setup Error: An internal error occurred" Hello I have this problem with all the games installed on origin, in particular, fifa world, the network I tried to delete the cabinet files of the redist folder, but the game starts and the form of the fifa world logo, and hangs out with small graphical glitches. Thank you. This problem has occurred with the upgrade from Windows 8 to 8.1.

Message 1 of 174 (72,299 Views)

Re: "DirectX Setup Error: An internal error occurred".

[ Edited ]
★★★ Newbie

I have the same error when trying to install the games, particularly Dead Space and Battlefield 1942. Clicking on install imediately results in that error.

Message 2 of 174 (72,216 Views)

Re: "DirectX Setup Error: An internal error occurred".

Community Manager

If you go into the Origin games folder for the games in question and run the DXSETUP from there, does that make any difference? This file is normally localed in __Installer\directx\redist or a similar location within the game folder.

David.png
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Message 3 of 174 (93,586 Views)

Re: "DirectX Setup Error: An internal error occurred".

★★ Novice

dxsetup does not run


@EA_David wrote:

If you go into the Origin games folder for the games in question and run the DXSETUP from there, does that make any difference? This file is normally localed in __Installer\directx\redist or a similar location within the game folder.


 

Message 4 of 174 (72,207 Views)

I can't to install bought games at origin client! DirectX error!

[ Edited ]
★★★★ Novice

When I try to install any bought game in origin, say this message:

 

"DirectX Setup Error: An internal error occured."

https://imageshack.com/i/iqJVqGgCj

 

 

* I already re-install the origin client.

* I already re-download the games.

 

I just using a Windows 8.1 Pro 64 bits updated today...

 

Help me! I want to play! Confusedmileylol:

Message 5 of 174 (43,184 Views)

Re: I can't to install bought games at origin client! DirectX error!

EA Staff

Could you please try running the DirectX installation manually? You should be able to find the DirectX installation file in the game installation directory, the _Installer folder and then DirectX folder (default location for example: C:\Program Files (x86)\Origin Games\SimCity\__Installer\directx\redist ; the file should be DXSETUP).

Message 6 of 174 (43,149 Views)

Re: I can't to install bought games at origin client! DirectX error!

[ Edited ]
★★★★ Novice

I just installed the directx as you talked, but don't solved my problem yet. Confusedmileyfrustrated:

 

The same error continue...

Message 7 of 174 (43,138 Views)

Re: I can't to install bought games at origin client! DirectX error!

EA Staff

Does this error occur with all the games that you try to install or just some of them? Also could you please check what which version of DirectX is currently installed on your computer?

Message 8 of 174 (43,129 Views)

Re: I can't to install bought games at origin client! DirectX error!

[ Edited ]
★★★★ Novice

The error happens when I try to install any game.

 

I have Directx 11. Windows 8.1 Pro 64 bits. Original. Confusedmileyhappy:

https://imageshack.com/i/ezfs0d7qj

 

Message 9 of 174 (43,114 Views)