Re: Apex Legends says I'm Offline on Origin

by JCK1032
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Original Post

Apex Legends says I'm Offline on Origin

★★ Novice

I can`t play Apex Legends since yesterday.

whenever I start the game launching box returns with 

Error

" we've noticed your computer is currently offline. to activate your game on this computer using your EA account, you will need to connect  to the internet."

 

I went through all of the troubleshooting steps at

https://help.ea.com/en-in/help/pc/connection-troubleshooting-advanced-pc/

- reinstalled Game, Origin

-repaired files

- updated my windows and drivers including nvidia drivers

 

still nothing works for Apex, and I can play BFV without any problems, please help sorting this out.

 

My Specs:

Windows 10 Pro 64 bit

10.0.17763 Build 17763

 

INTEL 9700K

EVGA RTX 2080 XC

32GB 3200HZ RAM

 

Message 1 of 11 (11,267 Views)

Re: Apex Legends says I'm Offline on Origin

★★ Novice

02/23 Update: Still Not Working!

Message 2 of 11 (11,206 Views)

Re: Apex Legends says I'm Offline on Origin

★ Novice

Same issue here.

Message 3 of 11 (10,949 Views)

Re: Apex Legends says I'm Offline on Origin

★ Novice

Just got a brand new laptop and same issue here

Message 4 of 11 (10,801 Views)

Re: Apex Legends says I'm Offline on Origin

Community Manager

Hey @MayonesaMayhem@JCK1032 and @orangeuke, can I ask you to try disabling your anti-virus and firewall and then try again.

 

If it works then great, you just need to add an exception to both for Origin and your game.


If it does not work then please take a moment to try the steps in this help thread: http://answers.ea.com/t5/Origin/Origin-Login-Unavailable/td-p/5019298

 

Darko

Darko.png
Message 5 of 11 (10,781 Views)

Re: Apex Legends says I'm Offline on Origin

★ Novice

No luck, that didn't work.

 

Message 6 of 11 (10,770 Views)

Re: Apex Legends says I'm Offline on Origin

★★★ Newbie

still does not work .

Spoiler
 
Message 7 of 11 (10,742 Views)

Re: Apex Legends says I'm Offline on Origin

★★★ Newbie
still does not work
Message 8 of 11 (10,741 Views)

Re: Apex Legends says I'm Offline on Origin

★ Novice

Tried all that, weirdly enough what worked was changing to a different WiFi and then back to my original. THEN I had the infinite server loading issue which was solved when I changed servers 

Message 9 of 11 (10,567 Views)

Re: Apex Legends says I'm Offline on Origin

★ Novice

So, after following the steps in the second link I am still having the same issue. I forwarded all of the mentioned ports, and even dropped my PC into the DMZ with no luck.

Message 10 of 11 (10,496 Views)