Re: Apex Legends Update Bug

by EA_Darko
Reply

Original Post

Accepted Solution

Apex Legends Update Bug

★★★ Newbie

I am trying to update Apex Legends, and the status just continually says resuming download. It won't let me pause or cancel the download so that I can restart it, and I have tried signing out of origins as well as restarting my computer. No matter what it still just says resuming download and will not complete the update.

Message 1 of 2 (207 Views)

Accepted Solution

Re: Apex Legends Update Bug

Community Manager

Hey @beaujangles15 can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Darko.png

View in thread

Message 2 of 2 (163 Views)

All Replies

Re: Apex Legends Update Bug

Community Manager

Hey @beaujangles15 can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Darko.png
Message 2 of 2 (164 Views)