Apex Legends - Account got Hacked and got Permanent Banned. [ Edited ]

[5Dkrueger]

i just realize yesterday my account got banned and i got clueless what is happening. i never use hacking software. The only third party software that i use is RTSS for benchmarking. but then i take a look on apex tracker and i found someone using my account which by that time i didnt play.

i already email to EA  and today i received email that said my account got permenantly banned. Damn my 900 hours account got banned for something i did not do which got me really upset. 

is there any chances i can get my acc back?

sorry for my english.  

[EA_Barry]

@5Dkrueger 

First, use the following info to secure your account: 

https://help.ea.com/en-us/help/account/secure-hacked-ea-account/

Then you can appeal the ban: 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

[5Dkrueger]

already done 2FA and hope can get my acc unbanned. already 900 hour on that acc