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Re: Anthem download problem

by HollywoodLXXIII
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Anthem download problem

★★★★ Novice

So the other day I was downloading an anthem update and it would not get past 99%. I tried everything I could think of. I eventually uninstalled the game and re - downloaded it, the download stopped at 41% just under playable percentage. I tried uninstalling it again and now I have the same problem. It is stuck at 22.18 GB and it does not show any download rate and the pause download button does not work.

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Accepted Solution

Re: Anthem download problem

★★★★ Novice

yes I did solve the issue, I cleared the origin cache and it downloaded just fine.

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Re: Anthem download problem

Community Manager

Hey @1ts_amazing 

 

I'm sorry for the late reply here Embarrassed Have you managed to download the game or you're still encountering this problem?

 

If the issue is still here, I would recommend to clear Origin cache, turn on the safe mode downloading, close down background applications and run Origin as admin to see if it will help with the smooth download.

 

/Ataashi

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Re: Anthem download problem

★★★★ Novice

yes I did solve the issue, I cleared the origin cache and it downloaded just fine.

Message 3 of 6 (127 Views)

Re: Anthem download problem

Community Manager

Great, thanks for confirmation @1ts_amazing  Standard smile

 

I will mark your post as the accepted solution.

 

/Ataashi

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Re: Anthem download problem

★★★★ Novice

So, how does one clear the Origin cache? I can't find the option anywhere in the settings(or anywhere else for that matter.) Nor am I remembering how to do it through Windows.

My install stopped at 40%.

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Re: Anthem download problem

★★★★ Novice

I found the Origin/DownloadCache file but it's empty. Anywhere else I should look?

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