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Anthem doesn't work

by Flamin_and_go
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Anthem doesn't work

★★★★ Newbie

I bought anthem quite a while ago. I had played it for a bit when one day I couldn't login. The game boots up but it says there is a connection problem and doesn't let me play. I've reinstalled it and it still doesn't work. If anybody knows how to fix this I would be really greatful.

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Accepted Solution

Re: Anthem doesn't work

Community Manager

Hey @Flamin_and_go for any issue with connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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Message 2 of 4 (57 Views)

All Replies

Re: Anthem doesn't work

Community Manager

Hey @Flamin_and_go for any issue with connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

Message 2 of 4 (58 Views)

Re: Anthem doesn't work

★★★★ Newbie

Thankyou, the game has started working now.

Message 3 of 4 (39 Views)

Re: Anthem doesn't work

Community Manager

That's great to hear @Flamin_and_go.

 

Enjoy your game.


Darko

Message 4 of 4 (28 Views)