Anthem Server Shutdowns

[EA_Darko]

Hey @MasterB89 the error CE-34878-0is a PS4 error to say that the software crashed.

Sony recommends the following steps:

Restart your console:

• Turn off your console and then turn it back on.

Make sure your game software is up to date:

• Go to the PlayStation home screen. 
• Highlight the game you're playing and press the Options button on your controller.
• Select "Check For Update" and install any updates that are available.

Make sure your PS4's system software has the most recent update:

• Select Settings at the top of the PlayStation home screen.
• Choose "System Software Update" and allow any system updates to install.
• Reboot your PlayStation 4.

Clear your PS4's cache:

• 
  
  

The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console. 

1. Press and hold the PlayStation button on your controller. 
2. Select "Turn Off PS4". 
3. Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
4. Restart the PlayStation 4. 

 Uninstall/reinstall your game: 

• So you're still having problems? OK, you maywant to think about uninstalling/reinstalling the game experiencing the error. 
  • Before you do this, upload your save game to the cloud (or to a USB storage device). That way you won't lose your progress and have to start over once you've reinstalled.
  • OK, once you're ready to uninstall your game data from the console, follow this guide SCEA put together over at their official site.

Reinstall the original hard drive:

• This is only if you have upgraded your PS4's hard drive (read: replaced it with a larger one). Sony suggests re-installing the original hard drive that came with the console. 

If none of these steps have helped, you should reach out to PlayStation Support.

Darko

[DakienTheDark1]

@EA_Darko How can it be our connection issue when so many people are having the same issue. And I have high speed internet and have no issues with any other game that uses servers. I get force closed on 2-3 times a day and I was doing the seasonal Heart of Rage and game glitched and screen was so messed up I couldn’t even find my way around and Iget to the final stage of the monitor and what a surprise I get booted out of the whole game and lose everything I collected. This needs to be fixed. I have friends that play that have the same issue also. I think it’s time to stop blaming the internet and fix your servers. I also have the issue of getting kicked out of missions like the person who started the thread I get booted out of missions strongholds and free play. So please get this fixed.

[EA_Darko]

Hey @DakienTheDark1 you are replying to a 4-year-old thread.

Going to go ahead and lock this.

Darko