Re: An error occurred. Please try again later. [ref.

by Hunteralp123
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An error occurred. Please try again later. [ref.

★★★★ Novice

Every time I try to purchase something on apex, which is 2 legend editions this appears "

An error occurred. Please try again later. [ref. #1408000]" it also appears every time I try to purchase apex coins.

Message 1 of 78 (5,531 Views)

Accepted Solution

Re: An error occurred. Please try again later. [ref.

Community Manager

MARKED AS SOLUTION FOR VISIBILITY REASONS


 

Hey there,

 

I have seen new reports of players having this issue again. We are currently investigating the issue and I will keep you updated on this thread as long as I have more information.

 

EA_Groguet

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Message 75 of 78 (2,843 Views)

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Re: An error occurred. Please try again later. [ref.

Community Manager
@Asukafbgg Does this happen via the Web Store or the Game Client?

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Message 2 of 78 (5,491 Views)

Re: An error occurred. Please try again later. [ref.

★★★ Novice

Im trying to buy some Fut Points on Fifa and it shows the same error. Like I tried 30-40 times but nothing changed. Please can somebody help me?

Message 3 of 78 (5,434 Views)

Re: An error occurred. Please try again later. [ref.

★★★ Newbie

yeah me too i want to buy expansion pack for apex and i couldnt because of this error

Message 4 of 78 (5,435 Views)

Re: An error occurred. Please try again later. [ref.

★★★ Novice
@EA_Illium It's happening on in-game purchases.
Message 5 of 78 (5,397 Views)

Re: An error occurred. Please try again later. [ref.

★★ Novice

i have the same trouble, in web store, origin store and in game store, nothing works, fix it please, i want purchase cosmetics, ty Standard smile

Message 6 of 78 (5,320 Views)

Re: An error occurred. Please try again later. [ref.

[ Edited ]
★★★ Newbie

@Asukafbggim having the same issue in both the origin store alone and with apex in game purchases

 

The only purchases that allows me to continue with the payment process are the EA Play suscriptions 

Message 7 of 78 (5,303 Views)

Re: An error occurred. Please try again later. [ref.

★★★ Newbie
@Asukafbgg Having the same issue Frown
Message 8 of 78 (5,076 Views)

Re: An error occurred. Please try again later. [ref.

★★★★★ Novice

I have also same problem Web Store and the Game Client. I can not buy any coins because of the 

An error occurred. Please try again later. [ref. #1408000]

Message 9 of 78 (5,036 Views)

Re: An error occurred. Please try again later. [ref.

★★★ Novice

okay so it's not just me! I've been in contact with them since yesterday but they haven't found anything. I tried everything, as in literally everything to try and solve this but I seeing I'm not the only one, I guess what we can only do is wait, which sucks

Message 10 of 78 (5,022 Views)