July 2020
Someone please please please help. This morning I woke up to play some battlefield V on my xbox and I got Account no valid. I have put in for a case and they responded back that i didnt provide enough information. I have them ordre numbers of games I have purchased, dates, and prices. I gave them everything and I got back that i didnt supply enough information. I dont know what to do, I have soooooooo many EA games that i cant play now. please someone
Solved! Go to Solution.
July 2020
Hey @brandimartin24 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/
I would recommend filling the form out and including as much info as possible.
Darko
July 2020
Have you tried resetting the password on the linked EA account as mentioned in https://answers.ea.com/t5/EA-General-Questions/Account-Invalid-Error/m-p/9301477#M346671
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July 2020
Hey @brandimartin24 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/
I would recommend filling the form out and including as much info as possible.
Darko