Re: Account got hacked

by kenjamin2098
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Account got hacked

★★★ Newbie

I obviously annoyed a player because I beat them in a match, and subsequently my account was hacked, they went into my fifa21 and spent all my coins on a player worth much less than this discarded some of my players, I've worked hard on my ultimate team this year and also have bought FIFA points. What can be done about this as in pretty heartbroken as I was actually pretty good at this game and this person has just ruined it for me for no reason.

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Re: Account got hacked

[ Edited ]
★★★★ Guide

Hello there @kenjamin2098 ,

 

If you believe your were hacked, you would need to reach out to an EA Advisor.

 

Here's How:

1. Navigate to EA Help.

2. Click Contact Us at the top of the page.

3. Choose FIFA21 as your Product.

4. Choose PS4 as your Platform.

5. Under 'Topic' select Manage my account.

6. Under 'Issue' select Hacked account.

7. Click the Blue Select Contact Option at the bottom of the page.

8. You should be able to request a Live Chat or a Callback from an EA Advisor. Explain your situation and include any pictures if they ask for them.

 

Happy Gaming and Stay Safe!

-xRarely

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Re: Account got hacked

[ Edited ]
★★★★ Guide

Hello there @kenjamin2098 ,

 

If you believe your were hacked, you would need to reach out to an EA Advisor.

 

Here's How:

1. Navigate to EA Help.

2. Click Contact Us at the top of the page.

3. Choose FIFA21 as your Product.

4. Choose PS4 as your Platform.

5. Under 'Topic' select Manage my account.

6. Under 'Issue' select Hacked account.

7. Click the Blue Select Contact Option at the bottom of the page.

8. You should be able to request a Live Chat or a Callback from an EA Advisor. Explain your situation and include any pictures if they ask for them.

 

Happy Gaming and Stay Safe!

-xRarely

Message 2 of 3 (477 Views)

Re: Account got hacked

★★★ Newbie

I'm not on pc I'm on ps4

Message 3 of 3 (473 Views)