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Re: nothing in my game library

by EA_Darko
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Accepted Solution

nothing in my game library

★★★★ Newbie

All my games wont show up on the external link but will on the online browser, also I cant play my games like the sims 3 and 4 because the code has already been redeemed, when I try to transfer them.

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Re: nothing in my game library

Community Manager

It sounds like you may have multiple accounts @Dxzcj.

Can you ensure that you are logging into your primary account and not a secondary one.

 

It may be worth speaking with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.


Darko

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Message 2 of 2 (151 Views)

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Highlighted

Re: nothing in my game library

Community Manager

It sounds like you may have multiple accounts @Dxzcj.

Can you ensure that you are logging into your primary account and not a secondary one.

 

It may be worth speaking with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.


Darko

Message 2 of 2 (152 Views)

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