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i cant change my email

by MRWHITE35
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i cant change my email

★★★★ Newbie

i cant change my email addy my account is asking me favorite pet name, i now it would be one of my 3 dogs but neither is correct how can i sort this????

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Accepted Solution

Re: i cant change my email

Hero (Retired)
@MRWHITE35 You'll have to contact EA Support. Just go to https://help.ea.com and click Contact Us, then follow the relevant prompts. Choose the live chat with advisor option. If they can verify your identity and ownership of the account they'll be able to make the necessary changes.

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Re: i cant change my email

Hero (Retired)
@MRWHITE35 You'll have to contact EA Support. Just go to https://help.ea.com and click Contact Us, then follow the relevant prompts. Choose the live chat with advisor option. If they can verify your identity and ownership of the account they'll be able to make the necessary changes.
Message 2 of 4 (252 Views)

Re: i cant change my email

★★★★ Newbie

thanks 

Message 3 of 4 (235 Views)

Re: i cant change my email

★★★ Newbie

Try to speak live to a EA employee, there's an option where u can do this, just search for it. Good luck fella :D

 

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