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i cancelled origin access 2 weeks ago and it suddenly out of nowhere charged me

by ronezyxd
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i cancelled origin access 2 weeks ago and it suddenly out of nowhere charged me

★★★★ Newbie

Can someone please help? 

Message 1 of 2 (209 Views)

Accepted Solution

Re: i cancelled origin access 2 weeks ago and it suddenly out of nowhere charged

Community Manager

Sorry to hear that you are having issues @ronezyxd.

 

When you cancelled did you do so by following the instructions here: https://help.ea.com/en-us/help/origin/origin-access/manage-your-origin-access-membership/

 

Best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

 

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Message 2 of 2 (168 Views)

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Re: i cancelled origin access 2 weeks ago and it suddenly out of nowhere charged

Community Manager

Sorry to hear that you are having issues @ronezyxd.

 

When you cancelled did you do so by following the instructions here: https://help.ea.com/en-us/help/origin/origin-access/manage-your-origin-access-membership/

 

Best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

 

Message 2 of 2 (169 Views)

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