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Re: can't sign in

by EA_Darko
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Accepted Solution

can't sign in

★★★★ Novice

So I'm trying to log in to Origin to download the new game, but every time I try to login it keeps giving me the following error:
"Your credentials are incorrect or have expired. Please try again or reset your password"
I reset the password the first time, but it has not allowed me to sign in. Further attempts only give the same result.

Some help would be nice.

Message 1 of 2 (171 Views)

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Re: can't sign in

Community Manager

Best thing to do @fighter1934  is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 2 (121 Views)

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Highlighted

Re: can't sign in

Community Manager

Best thing to do @fighter1934  is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 2 (122 Views)

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