My old laptop broke so i am currently using my brothers i downloaded origin and signed in, i then loaded sims 4 assuming my game would be there. To my surprise nothing was there and it had restarted me, but i'm not sure why or how i get my sims back.
I'm sorry to hear that Origin might be causing some troubles for you
Could you please try the steps listed in this article: https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/
Let us know if anything helped
2 weeks ago
Im having the same issue. I bought my game back in 2014 when it was released but linked it to origin. I even have the saved data in my computer but today i opened my origin and only a sims beta was in there and for windows. I played it on a mac. Just very confused.