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Unable to purchase Origin Access

by TigeyCK
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Unable to purchase Origin Access

★★★★ Novice

I was attempting to buy access to origin access, but whenever I try to use my card, it doesn't verify it as a usable card. So I tried saving the card to my EA account, then I typed it into origin, and it said the credit card is already saved, please select credit card from saved payment section to continue, but there isn't a saved payment section! I got screenshot of the page where it says to enter credit card information, where there is no "Saved Payment" option. 

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Accepted Solution

Re: Unable to purchase Origin Access

Community Manager

@TigeyCK

 

Please make contact with an EA Game Advisor for assistance with your payment issue.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

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Re: Unable to purchase Origin Access

Community Manager

@TigeyCK

 

Please make contact with an EA Game Advisor for assistance with your payment issue.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 3 (406 Views)

Re: Unable to purchase Origin Access

★★★★ Newbie

I'm having the same issue

Message 3 of 3 (146 Views)

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