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Origin access payment wont work

by MrB3rs3rk3R
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Original Post

Re: Origin access payment wont work

★★★★★ Newbie
I have tried this over 10 times without sucsess
Message 11 of 30 (3,104 Views)

Re: Origin access payment wont work

Community Manager

@sleasyPmartini Are you receiving the same error message as the op? Have you ensured that your details are all correct and that there is nothing on your banks end that may be stopping it? 

Message 12 of 30 (3,083 Views)

Re: Origin access payment wont work

[ Edited ]
★★★★ Novice

same here as well. i can't join the origin access 

 

Message 13 of 30 (2,942 Views)

Re: Origin access payment wont work

Community Manager

In relation to your issues, please speak with one of our phone or chat support advisers who will be able to advise you further.  You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat

Message 14 of 30 (2,916 Views)

Re: Origin access payment wont work

★★★★★ Novice
I am 99% sure that your problem is

"We're sorry, prepaid cards aren't eligible for use with an Origin Access membership. Please enter a valid credit card number to continue."

So yeah wotn happend to acess origin acess
Message 15 of 30 (2,580 Views)

Re: Origin access payment wont work

★★★ Newbie

Hey I had heaps of problems trying to get premier, I tried paypal and 3 different credit cards. Turns out it was because I had a VPN turned on. Try turning off your VPN and then try processing the payment, worked for me Wink

Message 16 of 30 (2,284 Views)

Re: Origin access payment wont work

★★★★ Newbie
Shut Up and take my Money! (Nope)
Message 17 of 30 (2,282 Views)

Re: Origin access payment wont work

[ Edited ]
★★★★ Novice

Thank you so much, have been trying allnight then i read this turned off my VPN and success

Message 18 of 30 (2,189 Views)

Re: Origin access payment wont work

★★★★ Novice

I had this problem because the saved card was expired...

I went there to delete it:

https://myaccount.ea.com/cp-ui/paymentandshipping/index

Message 19 of 30 (1,909 Views)

Re: Origin access payment wont work

★★★★★ Newbie

that is such bs! so origin will take a debit card if you're just buying a game but demand that you use a freaking debt magnet to purchase a monthly premium??? And on top of all of this they act like they don't know what the issue is or how to help people who are obviously confused. 

Message 20 of 30 (1,600 Views)

Origin Access FAQ

Learn about Origin Access and the benefits of signing up.

Visit the FAQs