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Origin access payment wont work

by MrB3rs3rk3R
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Origin access payment wont work

★★★★ Novice

HI! I'm trying to buy origin access and i'm getting this message 

"This Credit Card Number is already saved to the account. Please select the credit card from the Saved Payment Method section to continue."

and there is no saved payment method section. Please help!

Message 1 of 31 (18,584 Views)

Accepted Solution

Re: Origin access payment wont work

★★★ Pro

If it is a debit or check card, does it have a 3 digit code after your signature on the back?

 

If so, it should work so, if it isn't please Contact An Advisor.
Use the flag at the top to select your country.
Provide the requested information.
Choose a contact method.

Available contact option vary by location and, time of day.

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Message 4 of 31 (24,369 Views)

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Re: Origin access payment wont work

★★★ Pro

Hi @MrB3rs3rk3R,

 

Please go to https://myaccount.ea.com/

See if the card is saved in your Payment information there.

 

If it is, check to see if it needs updated.

 

If not, please save the card and set it as your default payment method, then try to purchase Access again.

Message 2 of 31 (18,526 Views)

Re: Origin access payment wont work

★★★★ Novice

thanks for the response
my visa card is saved and updated and i can use it to buy other games but when i try to get origin access it doesn't let me 

Message 3 of 31 (18,518 Views)

Re: Origin access payment wont work

★★★ Pro

If it is a debit or check card, does it have a 3 digit code after your signature on the back?

 

If so, it should work so, if it isn't please Contact An Advisor.
Use the flag at the top to select your country.
Provide the requested information.
Choose a contact method.

Available contact option vary by location and, time of day.

Message 4 of 31 (24,370 Views)

Re: Origin access payment wont work

★★★★ Novice

I'm having the same problem. Says thet the card is already saved and I should use the "Saved Payment Section" to select the card. Problem is there IS NO SAVED PAYMENT SECTION! I linked a photo where you can see that there is no option to select any saved cards.

Also the response you gave literally doesnt help at all. Just letting you know. I don't think you understand the problem. The problem isnt the card itself not working, it's the fact there there is no "Saved Payment Section" to even select the card. Sorry if I sound pissed, but everyone I know has this problem and these half assed responses to the problem kinda get to me.

Please Please re read the problem and give any idea you might have for the problem. Thanks

Message 5 of 31 (18,322 Views)

Re: Origin access payment wont work

★★★★ Novice
hello I have the same problem ... I even tried using PayPal associating my Visa card but it does not work the same .... it is absurd that there is no solution for this problem! if the card is recognized to buy games do not understand why to subscribe to Access is not good!
Message 6 of 31 (18,271 Views)

Re: Origin access payment wont work

★★★★★ Newbie

i have found that if its a loadable card( as apposed to  a credit card where you can rack up debt) they wont let you pay with it, unsure why as its STILL a credit card with money your using sooo yeah, that might be the issue?

Message 7 of 31 (18,242 Views)

Re: Origin access payment wont work

★★★★★ Newbie

me to the same

 

Message 8 of 31 (16,656 Views)

Re: Origin access payment wont work

★★★★ Newbie
Same exact problem. I want to actually pay you money, but can’t...
Message 9 of 31 (15,128 Views)

Re: Origin access payment wont work

★★★ Newbie

yes same problem, and the problem is they dont take reloadable cards that sucks 

Message 10 of 31 (14,992 Views)

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