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New Account not getting verification email

by Clarkeus
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New Account not getting verification email

★★ Newbie

I registered a new account for my Son, when logging into Origin its asking to send a verification email which is never received.  I have requested it about 8 times so far, I have validated my sons email account and he can receive emails, there is nothing in his spam folder as this is my domain.

 

Can anyone help with this?

His email is kai@wa***es.org

 

thanks

Message 1 of 2 (60 Views)

Accepted Solution

Re: New Account not getting verification email

Community Manager

We cannot help with account-based issues on AHQ @Clarkeus so the best thing to do is please speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 2 (41 Views)

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Re: New Account not getting verification email

Community Manager

We cannot help with account-based issues on AHQ @Clarkeus so the best thing to do is please speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 2 (42 Views)

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