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Issues with playing an already purchased game before getting Origin Access

by wesleyjc80
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Issues with playing an already purchased game before getting Origin Access

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I originally bought Sims 4 when it first was released. Just a couple of months ago I bought Origin premier. The premier has expired. But Now I can't seem to play the Sims 4 game. I did up date it with a new pack that was offered free under the premier service. I tried to uninstall it however I still can't play the game. How can I play the game without having to purchase it all over again?

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Re: Issues with playing an already purchased game before getting Origin Access

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@wesleyjc80 hey sorry to hear that you just need to file a ticket here: support will fix your game library issues
here:
https://help.ea.com/en/contact-us/
EA stuff will provide help to change your account details


if solved mark it and give XP if my help was useful Standard smile

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Re: Issues with playing an already purchased game before getting Origin Access

★ Guide
@wesleyjc80 hey sorry to hear that you just need to file a ticket here: support will fix your game library issues
here:
https://help.ea.com/en/contact-us/
EA stuff will provide help to change your account details


if solved mark it and give XP if my help was useful Standard smile
Message 2 of 2 (216 Views)
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