Help us improve Answers HQ! Take Survey No, Thanks

IP Banned @ Internet Cafe

by j00n3h
Reply

Original Post

Highlighted

IP Banned @ Internet Cafe

★★ Newbie

Hi there,

 

 

I am the owner of one of the internet cafe located in South Australia, apparently our IP has been banned for some reason? Are you able to find out if our IP is banned due to our customers hacking? If that's the case I would need to know the time which the IP was banned and also how long is the IP ban? Permanent? please reply me to my email, thank you.

Message 1 of 5 (300 Views)
Highlighted

Re: IP Banned @ Internet Cafe

★★★★ Pro

Hi @j00n3h 

 

We can do nothing more on this forum it's a community of players.

 

If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.

Click here to Contact the ToS Team


Unfortunately we can't assist further with account bans on AHQ.

However, here you can find a list of software that is allowed to run in the background when playing.

Easy Anti Cheat - Whitelisted programs

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 5 (289 Views)
Highlighted

Re: IP Banned @ Internet Cafe

★★ Newbie

hi there, my account isn't banned, it's my shop's IP address. how long does the IP ban lasts?

Message 3 of 5 (280 Views)
Highlighted

Re: IP Banned @ Internet Cafe

★★★★ Pro

@j00n3h 

 

Have you contact assistance about that?

Because they probably help you in direct and guide you.

 

https://help.ea.com/au/

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 4 of 5 (263 Views)
Highlighted

Re: IP Banned @ Internet Cafe

Community Manager

@j00n3h 


Hey there,


To clarify, what type of error message are you seeing, and where? I just want to make sure that it's an actual IP ban.

--Tom

Message 5 of 5 (235 Views)
Twitter Stream