I am the owner of one of the internet cafe located in South Australia, apparently our IP has been banned for some reason? Are you able to find out if our IP is banned due to our customers hacking? If that's the case I would need to know the time which the IP was banned and also how long is the IP ban? Permanent? please reply me to my email, thank you.
We can do nothing more on this forum it's a community of players.
If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.
Unfortunately we can't assist further with account bans on AHQ.
However, here you can find a list of software that is allowed to run in the background when playing.
If we have answer to your question please accept solution, if you like a post please granted xp .
To clarify, what type of error message are you seeing, and where? I just want to make sure that it's an actual IP ban.