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Hue is only available for purchase

by Jiffylush
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Original Post

Accepted Solution

Hue is only available for purchase

★★★★ Newbie

I have Premier but am unable to play Hue from the vault. 

It only shows that I can purchase the game instead of adding it to my library like I can with Apotheon for example.

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Accepted Solution

Re: Hue is only available for purchase

Community Manager

Hey @Jiffylush 

 

Could you try to clear your Origin cache and check if you will be able to add the game to your library from our websiteWondering

 

I just tried to add the game to my account with OAP and it worked, so I'd like to make sure if it's not a local problem with your Origin client Standard smile

 

Thanks!

/Ataashi

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Message 2 of 4 (180 Views)

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Re: Hue is only available for purchase

Community Manager

Hey @Jiffylush 

 

Could you try to clear your Origin cache and check if you will be able to add the game to your library from our websiteWondering

 

I just tried to add the game to my account with OAP and it worked, so I'd like to make sure if it's not a local problem with your Origin client Standard smile

 

Thanks!

/Ataashi

Message 2 of 4 (181 Views)

Re: Hue is only available for purchase

★★★★ Newbie
Fully exiting and re-launching Origin resolved it. Thanks for your help!
Message 3 of 4 (166 Views)

Re: Hue is only available for purchase

Community Manager

Glad to know that you've managed to solve this out @Jiffylush Standard smile

 

Enjoy the game!

/Ataashi

Message 4 of 4 (162 Views)

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