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Re: How do i buy bfv after cancelling my EA premium membership?

by EA_Darko
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How do i buy bfv after cancelling my EA premium membership?

★★★★ Novice

so when i try to buy it it says "you already purchased the game" but i only had it with the membership. what do i do now? i cant contact origin support for months, idk whats wrong with them...

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Re: How do i buy bfv after cancelling my EA premium membership?

Community Manager

Sorry to hear that you are having issues @PartyAtHell.

 

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

 

Let me know how you get on.

 

Darko

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Highlighted

Re: How do i buy bfv after cancelling my EA premium membership?

Community Manager

Sorry to hear that you are having issues @PartyAtHell.

 

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

 

Let me know how you get on.

 

Darko

Message 2 of 2 (162 Views)

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